Agency is a secret detective organisation. They handle hard or "unusual" cases. You will only learn of their existence if you've been recommended by a police department to ask for their help. The design identity revolves around the words "question and answer" or "conceal and reveal" as the whole purpose of Agency is to solve cases. The messy and code-like patterns that are used throughout the design represents the "question" or the unsolved case and the bold, geometric logo serves as the "answer".